By Cass Jacoby, RCS Reporter.
For a long time, the way your customers make payments has been thought of as an isolated part of the process. However, payments have the capacity to significantly affect every aspect of your business. The way that customers are making payments is changing with the digital revolution; now a customer making payments plays a role in the overall customer experience. The way that you process payments could be the thing standing between you and raising your bottom line.
With this eBook from Podium, learn how to make payments into a customer service opportunity. Podium understands that payment is more than a transaction, but a chance to connect and make a customer for life.
New payment methods are here, and if you don’t want to miss out on customers, you need to adapt quickly to the changing innovations that will provide your customers with the utmost convenience.
Consumers report that being offered easy and quick payment options is the next most important factor they consider when choosing a local business to purchase from — more than proximity to their home, discounts, coupons or a personal relationship with the business.
This eBook is full of data and insights on what modern customers want that will help you provide the best possible experience. Featuring a customer payment preference breakdown, suggestions on how to modernize your payments for customers and more, this eBook is the key to optimizing your payments.
Learn more about how Podium Payments can revolutionize the way you do business and how to better utilize your payment options in this downloadable eBook.
Learn more about Podium in their RoofersCoffeeShop® Directory or visit podium.com.
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