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By Dani Sheehan. Learn from John Chan as he highlights his unique blend of technical expertise and interpersonal skills that have allowed him to excel in the industry. The Stories from the Roof podcast celebrates the incredible people working in this industry and helps educate and inform others by sharing ... Read More

By Dania McDermott, Ruby. By understanding and addressing cultural biases in communication, you can transform your company and empower your team members to thrive. At Ruby, we understand the profound impact that effective communication has on organizational success. We wanted to explore how historical power dynamics have shaped our standards ... Read More

Join us for this episode of Stories From the Roof as host Megan Ellsworth sits down with John Chan, owner of Durable Slate, to learn about his passion for restoration. John’s inspiring roofing journey began with a summer job at Durable Slate while he was in college where he learned to ... Read More

By Dani Sheehan. Find your edge and stay competitive in the roofing industry by maintaining a growth mindset. Running a successful roofing business requires more than just skill and dedication – it demands strategic planning and continuous improvement. A recent article by Ruby® explores 25 ways for sustained, long-term growth ... Read More

Editor's note: The following is the transcript of a live interview with John Chan from The Durable Slate Company. You can read the interview below or listen to the podcast. Intro: Welcome to Stories From the Roof, the podcast that brings you tales from the most unexpected vantage point, rooftops. I'm ... Read More

By Dani Sheehan. Dedicated to empowering small businesses, Ruby will make sure you get paid, and the process will leave your customers smiling every time. Are you tired of chasing down payments and dealing with complicated collection procedures? Ruby, the trusted payment processing and virtual assistant, can help you streamline ... Read More

By Dani Sheehan. Elevate your customer service game with Ruby by your side. Take their quiz and see how you can build a stronger foundation for your customer relationships. When it comes to small businesses, there’s one thing that can set you apart from the competition: stellar customer service. That’s ... Read More

By Matt Cates, Ruby. Make your company more available to your customers without the stress or cost of hiring a new employee. Invest in this virtual receptionist and keep the personal touch. Most small businesses could benefit from an extra person helping to answer phones, respond to customer questions and ... Read More

By Dani Sheehan. Red Dog’s Roofing is synonymous with honesty, hard work and trustworthiness. Hear what’s in a name and how Patrick Cochran has built his business in the roofing industry. On our latest episode of Stories from the Roof, sponsored by Ruby®, Megan Ellsworth sat down with Patrick ... Read More

By Dani Sheehan. Learning to embrace authenticity is as much a part of the journey as learning about roofing. Hear Lauren Morley’s passion for the roofing industry and the value of mentorship, networking and self-discovery in her professional growth. In a recent episode of Stories from the Roof, brought to ... Read More

Megan Ellsworth sits down with Lauren Morley, owner and president of R3NG to talk about her passion for making a difference in the commercial roofing industry. Join them as they talk about Lauren’s involvement in various aspects of the business including bidding, contracting, purchasing and overseeing the P.O. system, and ... Read More

Editor's note: The following is the transcript of a live interview with Lauren Morley from R3NG. You can read the interview below or listen to the podcast! Megan Ellsworth: Welcome to Stories From The Roof, the podcast that brings you tales from the most unexpected vantage point, rooftops. I'm your host, ... Read More

By IIBEC. As the IIBEC trade show wraps up, check out the winners of the Excellence in Building Enclosure Consulting awards! Whether you work in roofing, waterproofing or exterior wall fields, the International Institute of Building Enclosure Consultants (IIBEC) has a space for you! The organization focuses on advancing ... Read More

By Ruby. While it may sound old-school, the benefits of having live call agents far outweigh any automated system. The digital era has made it easier than ever for word-of-mouth to travel, which is great when customers say good things about your business. But it’s a double-edged sword and ... Read More

By Dani Sheehan. Hear one business owner’s insights on family business, starting a company and the power of outside resources. Kendall Ekerson grew up in the roofing industry, and after 15 years working with the family company, she and her husband branched off on their own with their two business ... Read More