Roofing Road Trips with Heidi Welcome’s John DeRosa from SRS Distribution

By Karen L. Edwards, RCS Editor.

John is director of contractor training and customer experience at SRS.

RCS’s Heidi Ellsworth got the chance to virtually sit down with SRS’s John DeRosa. It’s obvious from the get-go that Heidi is one of John’s biggest fans. “Many times, I'm like, ‘Oh, John has a podcast or a webinar. I'm going to go watch and see what he has to say.’ I've learned a lot from you over the years,” says Heidi. Heidi and John both have a history in the roofing industry and have interacted many times throughout their careers.

John shares with Heidi that his primary role at SRS is trying to add value to their contractor community. He has been with SRS for four years and explains his experience with the company influenced his decision to become part of the team. “I spent about nine years on the shingle manufacturing side and doing a similar role. And as I would travel around the country, I'd get the opportunity to work with contractors and distributors, many different distributors all across the industry. But what's amazing is every time I ever went into an SRS location, I always found that the people there were just incredibly inviting, very open to exploring any opportunities to add value for customers,” says John.

John says that the company culture there is great. “From the very first day I started with the company, I was very impressed with this sort of consider-it-done mindset that courses through the veins of everybody who works in the SRS organization.”

Heidi asked John about the SRS Roof Hub app that is built for contractors – a tool that is even more important now that most companies are working virtually and trying to do more in the cloud and through technology. This is a very powerful tool that provides real-time communications and order tracking and integrates with most of the tools contractors are already using such as EagleView and JobProgress. 

Roof Hub has been a game-changer for many contractors, but don’t take my word for it – listen to the podcast as John and Heidi go in-depth to review all the way this app can make your life easier.