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Key questions to ask when choosing a roofing consultant

Key questions to ask when choosing a roofing consultant
October 21, 2024 at 10:30 a.m.

RCS Influencer Melissa Chapman says you can maximize your ROI by finding a consultant that understands your roofing business.

If you think about what you do for a living, as in ROOFING, people hire you because that is your area of expertise. Your customers are counting on you to be properly trained, understand the nuances of roofing challenges and provide a return on their investment. In the case of roof installations, the return is having a building that is watertight and properly installed. The same scenario is true when you’re looking to hire a consultant. 

Whether you’re in need of support with business growth and strategy, financial management and efficiency, marketing and brand development, operations and process improvement, human resources and employee development, technology and systems implementation or legal and compliance matters, you want to be sure that you’re hiring consultants that are properly trained, understand the nuances of your challenges and provide a return on your investment. Asking specific questions of potential consultants will help you decide who will be the best fit for you. 

Question to consider asking

  1. What is your business experience with construction or roofing businesses? 
  2. What specific problems have you solves for clients in my industry? 
  3. What measurable results can you bring to my business? 
  4. How do you customize your approach for each business? 
  5. What is your process for analyzing my business and delivering recommendations? 
  6. Can you provide a case study or reference of a similar-sized company? 
  7. How will you collaborate with my team? 
  8. What kind of ongoing support do you offer after the project is complete? 
  9. How do you ensure that changes are sustainable long-term? 

The answers will help you determine if the consultant performs, is reputable and the right partner for your business. Critical to successfully choosing to work with a consultant, is the importance of being clear on how you want the relationship to be structured, how often you want updates and how much time you are willing to commit to your efforts. The dynamic between client and consultant is paramount to the success of any initiative roofing contracting companies are working to accomplish. 

Melissa Chapman is the co-founder of The Glo Group, LLC. Read her full bio here.



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