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Service First Solutions
Building a sustainable service department
By Emma Peterson. Learn the three stages to developing a strong and stable service department. Tracey Donels has been around the commercial roofing world, for two decades in fact! He first spent 15 years at K-Post Roofing and Waterproofing as the vice president of services, where he was able to ...
Virtual silent auction now open, text "DAVIS2024" to 243-725 for an auction link!
Join the Davis Memorial Foundation and support higher education through scholarships! Your experience awaits you with this unique and exciting virtual tour of our Live Silent Auction! With over 45 items to choose from, including lifestyle, roofing and sports – you will be able to find that “IT” item – and ...
Unlocking the profit potential of roofing services
By Jesse Sanchez. Roofing services offer untapped revenue for industry professionals to take advantage of, says industry veteran. In this episode of Roofing Road Trips®, host Karen Edwards sat down with Tracey Donels, founder of Service First Solutions, to discuss the often-overlooked profit potential in roofing services. The ...
The power of peer groups in the roofing industry
By Adrian Hilton of Service First Solutions. Connecting leaders, sharing wisdom and driving success through a family of like-minded professionals. Imagine having a trusted circle of industry peers who not only share your challenges but also provide real-world solutions drawn from their own experiences. Peer groups offer this ...
Laying the foundation for lasting success
By Dani Sheehan. When you dedicate the right time and resources to grow your service department, you invest in the growth of your business. When Tracey Donels started in the service department for KPost Roofing & Waterproofing, he grew it from $800,000 to an impressive $8.5 million per year in ...
Tracey Donels - Untapped Roofing Revenue - PODCAST TRANSCRIPT
Editor's note: The following is the transcript of a live interview with Tracey Donels of Service First Solutions. You can read the interview below or listen to the podcast. Intro: Welcome to Roofing Road Trips, the podcast that takes you on a thrilling journey across the world of roofing. From fascinating ...
Everybody comes together for SkillsUSA
By Lauren White. Competitors and industry professionals from across the country are joining forces to usher in the next generation of roofers, starting with SkillsUSA. Roofing made a statement at SkillsUSA 2024. And while this year’s event has already come and gone, people like Rick Damato and John Esbenshade are ...
ServiceCon 2025
The #1 event to grow or start your service department is coming to Houston, Texas in March! ServiceCon is a two-day event designed to bring together industry leaders, service growth experts and roofing contractors. ServiceCon was last held in Dallas, Texas, in May 2023. With the addition of new event contributors, ...
RoofersCoffeeShop® welcomes Service First Solutions!
Dedicated to helping contractors find success in their business service operations, Service First Solutions is a qualified source for providing success-boosting consultation! The Coffee Shops, the award-winning online communities where the industries meet for technologies, safety, information and education for the construction trades of roofing, metal, coatings, are pleased to ...
Got Skills? These students sure do!
By Lauren White. SkillsUSA 2024 proved that the world is in skilled hands with the next generation of tradespeople entering the workforce. 6,647 students. 115 national competitions. Over 200 SkillsUSA TECHSPO exhibitors. 1.79 million square feet of competition area. Welcome to SkillsUSA 2024! Having trained, studied and competed all year, the best ...
