By Dani Sheehan. Elevate your customer service game with Ruby by your side. Take their quiz and see how you can build a stronger foundation for your customer relationships. When it comes to small businesses, there’s one thing that can set you apart from the competition: stellar customer service. That’s ...
By Luke McCormack, McCormack Partners. From a family roofing background, Luke McCormack is an NRCA and Roofing Alliance member and CEO at McCormack Partners, a global recruitment firm who specialize in recruiting managerial to executive level talent within the American roofing industry. Over the last decade, the roofing recruitment landscape ...
By Matt Cates, Ruby. Make your company more available to your customers without the stress or cost of hiring a new employee. Invest in this virtual receptionist and keep the personal touch. Most small businesses could benefit from an extra person helping to answer phones, respond to customer questions and ...
By Anna Lockhart. Want to effectively reach potential customers and boost your online presence? R-Club membership helps contractors make the most of their digital reach. In the digital age, having a strong understanding of technology and an active online presence is critical to successfully reaching your customer base. Even ...
By Carroll Consulting Group. Learn the benefits and drawbacks that come with building a solid process for materials entering or leaving the job site. Positives Timely project completion: Adequate inventory ensures materials are readily available, aiding in completing roofing projects on schedule, meeting deadlines, satisfying customers and addressing shortages promptly. Bulk purchasing discounts: Procuring ...
By Emma Peterson. How certifications and training can help you stand out in a competitive industry. Professional development is key to keeping up with an ever-changing and developing industry. Will Lorenz of General Coatings joined us for an episode of Roofing Road Trips® to share with Heidi about what the ...
By Dani Sheehan. Want to get the most out of the high-quality roofing products you use and love? Cultivate a strategic partnership with your sales reps and see how they can support your business's success. With the impressive strength of Sherwin-Williams' nationwide presence, UNIFLEX ensures that you have access to ...
By Anna Lockhart. Learn how your company, employees and brand can grow through industry association membership. In a recent MetalTalk™ webinar, “The Importance of Associations in the Metal Industry and How to Get Involved,” host Karen Edwards sat down with Metal Construction Association (MCA) board member Lee Ann ...
By Rapid RevOps. Gain traction in a 90-day world! "Traction is the rhythm that brings the Vision for your company to life — without traction, a vision is a pure hallucination."* - Gino Wickman Gaining traction means making your vision a reality — bringing it down to the ground and executing with discipline ...
By MARCO Industries. The strategic advantage of images in social media marketing for roofers. HubSpot's research reveals that social media posts featuring images are 650% more engaging than those without, enhancing user interaction significantly. This increased engagement is crucial for roofing businesses, as images captured from the rooftops provide a ...