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Business Boosters
Redefining Customer Satisfaction in the Roofing Industry
By Centerpoint Connect. Learn active listening skills and other tips for taking customer relationships from good to exceptional. When was the last time you remember receiving great customer service? Did you leave a review for your barista when she made the drink you ordered and wished you an exceptional day? More ...
All Under One Roof: Collaborative Partnerships Between Suppliers and Roofing Contractors
By Adam Cabrera. In the rapidly evolving world of roofing, staying ahead of the curve with the latest techniques and technologies is crucial for contractors. Companies like Polyglass are playing a critical role in educating, offering support and training for those in the field. During a recent episode of ...
How To Support, Strengthen and Retain Roofing Crews
By Equipter. With rising competition for crews, it is more important than ever to encourage both your team as a whole and each individual crew member. No roofing business could expect to prosper and grow without its integral crew members. As unemployment decreases and competition rises, there are many ways ...
Cultivating High-performing Teams: A Comprehensive Approach to Leadership and Team Management - Part One
By John Kenney, Cotney Consulting Group. Industry expert, John Kenney, shares his top advice on how to cultivate and maintain quality leadership and teams. The construction of a successful team involves more than merely assembling a collection of individuals possessing the right set of professional skills. It begins with a comprehensive ...
Why Technology Won’t Fix Your Process Problem: A Proven 4-step Process to Ensure Success
By Jobba. On September 27, 2023, at 1 p.m. CT, Jobba will be hosting a special webinar on technology and why it’s difficult for some contractors to implement successfully. Jobba is pleased to welcome Chad Westbrook, founder of Service Alignment, and Ryan Kline, head of client services from Jobba, as they discuss ...
Celebrating Exceptional Employees in the Roofing Industry
By United Asphalts. This month United Asphalts recognized Daily Operations Manager Janelle Sebring for over 30 years of outstanding service. At United Asphalts, our culture strives to celebrate employees because it is through our employees that we are able to provide exceptional products and customer service. For years, we’ve maintained ...
A Multi-state Approach for Roofing Labor Challenges
By Adam Cabrera. Labor staffing agencies can bridge the gap, connecting contractors with eager workers ready to travel. Labor shortages have long posed challenges for the roofing industry. However, in a recent Roofing Road Trips episode, Heidi J. Ellsworth got to chat with Teresa Ramirez of Southeast Contracting Services who ...
Mingle With Success Through Networking and Membership
By Adam Cabrera. Networking and learning from successful contractors are vital for smaller contractors looking to thrive in the industry. In a recent episode of Roofing Road Trips, Heidi J. Ellsworth spoke with Wayne Sorensen, owner of Top Line Roofing, who explained the merits of joining roofing associations like the ...
Roofing Talent Spotlight - Part 3: Employee Retention
By Rich Carroll, Carroll Consulting Group. Building a strong foundation: The key to employee retention In today's competitive business landscape, attracting and retaining top talent is crucial for the success and growth of any organization. Employee retention, the ability to retain skilled and valuable employees over the long term, has become ...
Using a Recruitment Firm to Help Grow Your Roofing Business
By McCormack Partners. Learn how recruitment firms like McCormack Partners can help you with growing your roofing business. Growing a roofing business isn’t an easy task, especially when looking for the right talent. What got your company to where it is now isn’t necessarily going to be what it needs to reach ...
