How drones are soaring in roofing inspections and customer engagement

By Jesse Sanchez 

Discover how drones are revolutionizing roofing inspections and elevating customer engagement. 

In a recent episode of Roofing Road Trips, Tim Cossette from EagleView Assess™ took center stage, shedding light on a transformative innovation reshaping the roofing industry: drone technology. The conversation, hosted by Heidi J. Ellsworth, delved deep into how drones are revolutionizing roof inspections and enhancing customer engagement. 

Tim’s enthusiasm for the potential of drones was palpable throughout the podcast. He stated, "We are onto something huge here," recounting a pivotal moment when a demonstration showcased the drone's capabilities in navigating obstacles like power lines and birds. This demonstration not only impressed but also convinced onlookers of the technology's practicality in roofing inspections. 

The conversation highlighted EagleView's commitment to supporting contractors through a streamlined process. Tim detailed, "We schedule an onboarding call with one of our customer success managers," illustrating the simplicity with which contractors can integrate drone technology into their operations. 

Heidi expressed the broader implications of drone usage beyond insurance work, noting, "Being able to fly this and see what's up on that roof and show it to the homeowners is just a huge differentiator." This sentiment resonates with roofing contractors seeking innovative ways to deliver comprehensive services while ensuring safety and efficiency. 

Throughout the discussion, the emphasis was not just on technology but on practical applications and customer benefits. Tim affirmed, "No matter where you are in the country, you can measure a roof based off of it," highlighting the universal applicability of drone-based inspections. 

Looking ahead through 2024, both speakers expressed optimism about the industry's trajectory. Heidi closed the podcast with a forward-looking note, "We know this is going to be a great 2024," suggesting ongoing advancements and success stories yet to unfold. 

Read the transcript or Listen to the podcast to learn more about how EagleView Assess program can benefit contractors.