Hapco, Inc., one of the nation’s largest industrial heat tool Master distributors, has named Panther East, headquartered in Philadelphia, Pennsylvania as their March distributor of the month
Hapco, Inc. National Sales Manager Shari Carlozzi said, “Panther East has been a great partner for us for many years. They carry a great selection of BAK products and as an authorized service center, they are very sensitive to their customers’ needs, even providing loaner units when repairs can’t be quickly made.”
Richard Moore, president and owner of Panther East, said he appreciates the relationship he has with the Hapco team. “They take pride in what they do, they deliver good service, provide good support and their communication and availability is great.” Moore says that Panther East’s success is supported by a strong relationship with Hapco. “They really support my business in driving the end users to come to me. They are experienced and knowledgeable about their equipment.”
Panther East understands that customers want a quality product from someone who will stand behind it. “We carry a large inventory of products to make sure that our customers have what they need, when they need it,” explained Moore. “If we put something out there we need to be able to support it as well.” Panther East has an emergency service field team that will visit a customer’s job site when repairs are needed. If the team is unable to fix the equipment in the field, they will provide loaner equipment so customers can continue to work and complete projects as planned and on time.
Panther East meets the needs of contractors along the east coast from Pennsylvania to Virginia. To learn more about Hapco’s products at Panther East visit www.panthereast.com or call 800-620-7928.
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