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FlashCo’s Personable Customer Service Team Delivers Quality Assistance

FlashCo Erik Song
September 13, 2023 at 12:00 p.m.

By Anna Lockhart.  

Hear Erik Song’s testimony as to why he trusts FlashCo customer service and their products to get the job done right! 

In a recent testimonial YouTube video, FlashCo’s dedicated customer, Erik Song, shared why he trusted the FlashCo brand and their customer service representatives to help get the special materials he needs in a timely manner. The FlashCo team is dedicated to providing the best possible customer service to contactors and business owners who rely on their products and services.   

Erik shared that he appreciates the personal customer service that the FlashCo team provides to every caller, “I usually deal with one person, her name is Jenny, and she is wonderful. We take the measurements, we take some photos, and then I get that right over to Jenny and literally, she will turn something out within 24 hours. They are so quick!” 

Erik works with Cool Roof Service, a company that works primarily with TPO (thermoplastic polyolefin) commercial roofing as well as residential roofing. Their TPO work is custom, trusting FlashCo to provide the exact quality product they need, when they need it.  

It’s crucial that contractors get the specific materials they need, timely and correctly. Which is why Erik recommends working with FlashCo to get the best service and results thanks to their reliable team.  

“Contractors should absolutely use FlashCo because it is going to save them time and money,” Erik explained in parting, “and ultimately, at the end of the day, it is going to look much better.” 

There’s a reason FlashCo is one of the most trusted and relied upon roof flashings and accessories manufacturers in North America. Give their customer service team a call!  

Watch Erik’s testimonial YouTube video to hear why he and Cool Roof Service chose to rely on FlashCo for their custom TPO roofing material needs. 

Learn more about FlashCo in their Coffee Shop Directory or visit www.flashco.com.

About Anna

Anna Lockhart is a content administrator/writer for the Coffee Shops and AskARoofer™. When she’s not working, she’s most likely to be found with her nose in a book or attempting to master a new cookie recipe. 



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