By Heidi J. Ellsworth, RCS Partner
Ever since homeowners began sheltering in-place, the roofing industry has been stepping up to help the roofing contractors keep moving. That means education and making sure your roofing business has the tools and technology they need to be successful in the age of social distancing.
TAMKO has stepped up with a number of tools to help contractors through these trying times. First and foremost, they suggest roofing contractors look into a Customer Relations Management (CRM) software platform. “Contractors need to focus on storing the important data of customer interactions and contact information. It can make sending estimates, bids and invoices electronically much easier and faster,” stated Melissa Dunson, Manager of Marketing and Communications for TAMKO. “Many CRMs offer remote selling procedures that include automated signature processes, the ability to order materials through integrations with suppliers while also providing visibility into job progress. The key is to use the CRM features to help with continued communication with homeowners which in turn can help build good reviews and referrals.”
Understanding the importance of finding the right CRM, TAMKO is working with JobNimbus to offer webinars to help contractors see the potential benefits of moving their business to a digital platform using CRM tools. The webinars will share the importance of being able to run your business as digitally as possible, while continuing to prospect and enhance customer interactions during this period of social distancing and beyond. JobNimbus will help contractors learn more about the tools available in their CRM that can help contractors transition their business. Be sure to join the CRM webinars on April 22, 2020 at 10 am CST by registering here or Thursday April 23, 2020 at 3 pm CST by registering here. If you miss these live events, you can watch the webinar on demand in the TAMKO RCS Directory.
In addition, TAMKO has made available two additional webinars that are coming soon and will be available on the TAMKO RCS Directory that include:
TAMKO's NEW 3D Roof Measurement Tool
Learn how to use the NEW 3D Roof Measurement Tool available through the TAMKO.com Shingle Styles Visualizer. Get a live run-through of the tool, ask questions, and learn best practices for using these measurements for estimating and bidding jobs remotely.
Using NEW GreenSky Homeowner Financing Options to Close More Jobs
Learn more about how to use GreenSky's new homeowner financing promotions to provide better options for homeowners struggling with the effects of COVID-19.
Learn more about TAMKO, visit their RCS Directory.
About TAMKO
TAMKO Building Products LLC is a leading independent manufacturer of building products, crafted with American pride for more than 75 years. At TAMKO, quality building products are backed by a brand name recognized for its rich history, core values of honesty and integrity, culture of continuous improvement, authority with building professionals and support for its community. With a cornerstone of residential roofing, TAMKO’s business includes the well-known brands of Heritage® Series laminated asphalt shingles, Elite Glass-Seal® asphalt shingles, MetalWorks® steel shingles, Awaplan® roll roofing, CoolRidge® ventilation, Synthetic GuardTM and Moisture Guard® underlayments and the TW line of waterproofing products. For more information about TAMKO, visit our website at www.TAMKO.com.
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