25 Ways to Grow Your Service Department

By Karen L. Edwards, RCS Editor.

The service side of your business can be even more lucrative and profitable than the re-roofing side.

Growing the service side of your business isn’t always as easy as it sounds. Why not learn from others who have achieved success? In this new eBook from FCS/ Jobba Roofing Software, they review the four critical processes for success and how the right software can help in each of these processes.

Growing profits and service revenues is possible when you focus on these four things: inspections, budgeting, field service and re-roofs - that are driven by your service clients. FCS shares “25 proven strategies deployed each and every day by FCS software users to consistently grow their service departments, reduce their daily headaches, and get a lot more done from their existing staff.”

Here is a preview of a few proven strategies from each of the four critical areas:

Inspections. Offer them for free to facility managers and building owners. FCS statistics show that over 65 percent of roof inspections in the FCS system led to sold work. FCS shares that “Free inspections are the perfect marketing offer to start and build new relationships with soon-to-be paying customers. The FCS inspection automation tool makes this easy and the FCS scheduling tool makes staff ultra-productive.”

Budgeting. Provide access to reports. By allowing your customer to see what work has been done, where it has been done and what the costs were, you are empowering them to better manage their budget. Being able to pull a report of past work and costs gives them the data they need when it comes time to replace the roof.

Field Service. Operate trucks as individual profit centers. Tracking each unit provides better insight into your margins and profitability. Understanding daily performance will enable you to make better decisions.

Re-Roofs. By building your service relationships using the proven strategies shared in the eBook, your service clients will turn to you when it’s time for a re-roof. Providing the tools and data they need to make a decision and plan their budget positions both of you for success.

See all 25 strategies when you download the free eBook here.