Building a better payment process

By Emma Peterson. 

Learn how to streamline your invoicing and payment processes to make you and your clients happier! 

A common pain point in the contracting industry is the process of invoicing and payments. But LeapPay’s technology offers a streamlined way to send invoices, track payments and get paid faster! Not only does this make the contractor’s job easier, but it is also designed to make the process more intuitive and simpler for home and business owners! In this episode of Roofing Road Trips®, Heidi J. Ellsworth spoke to Katy Pusch, Leap’s VP of product, about what this payment technology can do! 

For contractors, LeapPay offers an opportunity to become more efficient and spend less time trying to chase checks down. Katy explained, “It doesn't help your bottom line to have to spend your valuable time as the owner or as someone's time on your team where they could be doing higher value add activities. You can get paid faster and easier with LeapPay because you get daily bank deposits with no additional fees.”  

Further, LeapPay allows contractors to get a clear overview of their finances without any manual entry. Katy explained, “It makes it easy to keep an eye on holistically and then to manage that process to get paid faster.” This allows you to keep better track of your cash flow, the life blood of your business, without having to lose valuable time to the process.  

And the benefits of LeapPay don’t stop there! For your clients, LeapPay creates a better and simpler payment experience. Katy explained, “You can send these invoices through email. You can actually add the invoices to the customer web page as well. The web page will show all open invoices for the homeowner and allow them to pay those invoices at their leisure.” This system also helps make the homeowner experience very transparent, as they can see everything at any point in time and ask questions within the portal itself.  

At the core of both the contractor and their clients’ experiences is flexibility with communication. Katy explained, “If a customer calls you to make a payment because that's their preferred user experience, then you can take that payment over the phone and implement it and put it into LeapPay. You're still going to see all of your comprehensive payment information in one spot. If they click the payment email that you send them and pay through that invoice, it's just a one click, take them straight to the payment. It's easy and holistic.” 

Read the transcript or Listen to the podcast for more about how Leap and LeapPay can create a better payment process for you and your clients!