By Jesse Sanchez.
Sales Assist, a groundbreaking app in the roofing industry, is reshaping how contractors interact with homeowners. By using a vast library of 3D animated clips, the app offers customizable videos that clarify complex processes. This tool has redefined customer education and engagement in an industry not traditionally known for its technological innovation.
Wyatt Simonson, director of operations at Sales Assist, explained during an interview. He shared,"If the homeowner's educated and can understand what you're doing, that will help throughout your process. It builds a lot of professionalism for that contractor and trust and then that can lead to more closed deals. "
Initially focused on custom videos for individual companies, Sales Assist evolved into a more versatile platform. Its video builder feature enables contractors to create tailored presentations by selecting from over 250 pre-made clips. The pivot to a library model gave contractors the flexibility to customize videos on their own terms, ensuring each presentation aligns with the homeowner's specific needs.
What sets Sales Assist apart from competitors is its ability to visually walk homeowners through each step of a roofing project. "Something that we're focused pretty heavily on is creating visuals to explain complex processes," Wyatt said. This clarity fosters a sense of trust, which Wyatt noted as critical in a field where homeowners often feel overwhelmed by technical jargon.
In addition to its technical capabilities, Sales Assist supports contractors with onboarding, analytics and a library that continues to grow with user feedback. The app not only enhances presentations but also aids in closing deals. Wyatt noted, "We are trying to make sure that it's not just a one and done handoff of our goods to them, but we do want to make sure that they're using it to the best of their ability and that we can make sure that they're happy and there's no hang-ups anywhere."
Learn more about Sales Assist in their Coffee Shop Directory or visit www.salesassist.pro.
About Jesse
Jesse is a writer for The Coffee Shops. When he is not writing and learning about the roofing industry, he can be found powerlifting, playing saxophone or reading a good book.
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