Technical Representative - Springfield, MA

The Technical Representative will be responsible for working with Sales Representatives to grow guarantee and product sales by providing installation training, job support services and inspections.

The territory that this person will cover is all of Connecticut, Eastern Upstate NY and Western MA. The ideal candidate will live near Hartford, CT area. A company vehicle is provided for this role.

Your Day-to-Day:

Performs inspections of field applications by Johns Manville approved contractors in a way that protects JM yet encourages contractors to repurchase from JM
Demonstrates new products to owners, specifiers and contractors that have the confidence to buy
Responsible for improving JM owner relationships while solving guarantee claims issues
Conducts training seminars for owners, specifiers and contractors
Maintains and builds relationships with Johns Manville approved contractors field personnel
May be required to perform other related duties as assigned
What You Bring to the Team:

Bachelor's degree in Engineering or 3 years of roofing related experience.
Low slope commercial roofing experience preferred.
Proven interpersonal, verbal and written communication skills
Experience giving presentations
Proven problem resolution skills
Ability to learn other applicable software applications i.e., Guarantee Management System
Proficient in Microsoft Word, Excel, Outlook
Proven ability to negotiate
Ability to work independently and in a team environment
Ability to interface at all levels of the organization, both internally and externally
Heavy travel required 30 or more days per year Different depending on Territory
Primary work environment is typically in the field at a customer s facility or on a job site; may be exposed to environmental conditions of cold, heat, high noise levels, moving mechanical parts, heights, dust mist gas fumes, extensive walking or climbing, etc.
Must be able to drive a vehicle and carry a valid driver s license
May be required to lift, carry, push or pull up to and including 25 pounds