English
English
Español
Français

User Access


Instant Roofer - Sidebar Ad - Embed Calculator
RCS - Trends Survey - 2024 Sidebar ad
SRS TopShield - Sidebar Ad - CraftGrade Independence
GCMC-Podcast-WinTraining-Sidebar-2
Bitec - StrongHold Sidebar Ad
APOC - Sidebar - 3x Points - June
NRCA - Side Bar - 2025 NRCA Gold Circle Award
RoofersCoffeeShop - Where The Industry Meets!
English
English
Español
Français

warranties

« Back To Roofers Talk
Author
Posts
October 29, 2009 at 2:47 p.m.

David C

What is your standard warranty that you give a customer on a reroof and a repair?

November 1, 2009 at 6:04 p.m.

kage

We do it until its the materials fault.

November 1, 2009 at 3:48 p.m.

Old School

A "taillight" guarantee. When they can't see the tail-lights anymore, the guarantee is up.

Actually, we don't do that much roofing anymore. Usually we will fix anything that we did wrong, but we don't do anything wrong and therefore we don't have to fix anything.

October 30, 2009 at 4:34 p.m.

tinner666

5 year.

October 30, 2009 at 9:53 a.m.

Terry D

5 years workmanship on new installations (shingle, slate, tile, rubber) 30 days workmanship on shingle and rubber repair

When doing a slate leak repair we inform the customer that although there were offending slate in the area that we repaired, it is possible that the leak is coming from an area higher than where the leak shows.

Material warranty is what it is. We let the customer know what the manufacturer offers.

October 29, 2009 at 10:00 p.m.

Dr.ROOF

If the manufacturers won't honor the original warranty, what make you think they will honor an extended warranty? Why would you sell something that you know is worthless?

October 29, 2009 at 8:43 p.m.

David C

Would you sell an extended warranty to your customers if it increased their coverage and removed the libility from you?

October 29, 2009 at 5:52 p.m.

Dr.ROOF

5 yrs on new construction and reroofing for anything workmanship related.

No warranty on repairs or anything to do with skylights.

The manufacturer warranty applies to the materials, which changes all the time. I don't even try to keep up with it, since they try to get out of 99% of warranty claims anyway.

October 29, 2009 at 5:21 p.m.

OLE Willie

No i'm not copying Vaa! 5 yrs. on replacements and 1 yr. on repairs. The repair warranty has a money back guarantee within 1 yr. ( I personally sell the repairs and sometimes perform the work as well but not always )

October 29, 2009 at 2:57 p.m.

Jed

Two yr Contractors. 10 yr manufacturer. Yer supposed to grease us up a little afore you just barge in with questions.......


« Back To Roofers Talk
You must be logged in to reply to this topic.

Home Depot - Banner Ad - Supply the whole roofing job
English
English
Español
Français

User Access


Instant Roofer - Sidebar Ad - Embed Calculator
IKO - Sidebar - Summit Grey
ABC Supply - Sidebar Ad - Siding solutions for any style
Rocky Mountain Snow Guards - Sidebar Ad - Show Us Your Snow Guards Contest! (2)
Uniflex - Sidebar - Sales Reps
RCS - Trends Survey - 2024 Sidebar ad
Progressive Materials - Sidebar - Free Samples