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warranties

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October 29, 2009 at 2:47 p.m.

David C

What is your standard warranty that you give a customer on a reroof and a repair?

November 1, 2009 at 6:04 p.m.

kage

We do it until its the materials fault.

October 30, 2009 at 4:34 p.m.

tinner666

5 year.

October 30, 2009 at 9:53 a.m.

Terry D

5 years workmanship on new installations (shingle, slate, tile, rubber) 30 days workmanship on shingle and rubber repair

When doing a slate leak repair we inform the customer that although there were offending slate in the area that we repaired, it is possible that the leak is coming from an area higher than where the leak shows.

Material warranty is what it is. We let the customer know what the manufacturer offers.

October 29, 2009 at 10:00 p.m.

Dr.ROOF

If the manufacturers won't honor the original warranty, what make you think they will honor an extended warranty? Why would you sell something that you know is worthless?

October 29, 2009 at 8:43 p.m.

David C

Would you sell an extended warranty to your customers if it increased their coverage and removed the libility from you?

October 29, 2009 at 5:52 p.m.

Dr.ROOF

5 yrs on new construction and reroofing for anything workmanship related.

No warranty on repairs or anything to do with skylights.

The manufacturer warranty applies to the materials, which changes all the time. I don't even try to keep up with it, since they try to get out of 99% of warranty claims anyway.

October 29, 2009 at 5:21 p.m.

OLE Willie

No i'm not copying Vaa! 5 yrs. on replacements and 1 yr. on repairs. The repair warranty has a money back guarantee within 1 yr. ( I personally sell the repairs and sometimes perform the work as well but not always )


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