Issue: While performing construction observation, the Benchmark Field Consultant observed areas of damaged and deteriorated ductwork within the project area. This condition was not addressed within the scope of the roof replacement project.
Benchmark Service:Construction Phase Services
Solution: Benchmark informed the client of the condition of the ductwork and recommended replacement in conjunction with the roofing project.
Possible Impact: Had this condition not been identified, the owner may have been unaware of the issue for some time. Water likely would have continued to infiltrate the building after the new roofing system was installed, resulting in frustration along with more repairs and expense to the owner.