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Ruby
John Chan
Join us for this episode of Stories From the Roof as host Megan Ellsworth sits down with John Chan, owner of Durable Slate, to learn about his passion for restoration. John’s inspiring roofing journey began with a summer job at Durable Slate while he was in college where he learned to ...
Patrick Cochran
In this episode of Stories From the Roof, host Megan Ellsworth sits down with Patrick Cochran, owner of Red Dog’s Roofing and third generation roofing professional, to talk about his vision, expansion into five states, and dedication to serving his community with integrity, service and craftsmanship. Patrick’s goal has always been to ...
Lauren Morley
Megan Ellsworth sits down with Lauren Morley, owner and president of R3NG to talk about her passion for making a difference in the commercial roofing industry. Join them as they talk about Lauren’s involvement in various aspects of the business including bidding, contracting, purchasing and overseeing the P.O. system, and ...
Kendall Ekerson
In this episode of Stories From the Roof, your host Megan Ellsworth sits down with Kendall Ekerson from Simply Affordable (SA) Roofing to talk about her journey in the roofing industry. After nearly 15 years in her family owned roofing business, she and her husband branched out on their own ...
Matt Lurie - Leveraging Ruby's Call Trends Report for Growth
S5:E43 Heidi J. Ellsworth visits with Ruby Senior Content Strategist Matt Lurie about their 2023 Call Trends Report! It is a comprehensive customer communication insight based on over 62 million calls tracked from Ruby’s virtual receptionists who answered and helped customers on behalf of small businesses. Heidi and Matt talk about ...
Matt Lurie - Ruby’s 2022 Call Trends Report Highlights
S4:E72 Heidi J. Ellsworth road trips virtually to meet up with Matt Lurie a content strategist at Ruby to talk about their 2022 Call Trends Report. They review four highlights from the report including the ongoing importance of phone calls. Sharing that 92% of business phone calls represent opportunities to win, retain, ...
Steffney Jones - Retooling Your Revenue: The Power of Customer Communication for Service Businesses
S4:E34 Heidi J. Ellsworth visits with Steffney Jones, Partner Development Manager for Ruby about retooling revenue through the power of customer communications. This important topic was recently presented at the CEO Warrior event and focuses on how businesses can prepare for growth, the importance of phone calls and how outsourcing ...
