Classified Ads FAQs - Frequently Asked Questions

When you place a classified ad you will be required to set up a simple account to update, renew and find expired ads easily. This provides you with the ability to:

• Have a history of the ads you have placed
• Have ads appear in multiple areas without re-entering the information
• Choose from more geographical zones
• Upload images quickly and easily
• Gain better SEO for your ad

How do I place a classified listing? 

If you have never placed an ad with us before, (or contributed in the Forum) click on the Place My Ad button in the Classified section and follow the instructions. After you place your first listing, you will then have an account so you can come back and manage your ads anytime. Your ad will immediately be posted. Be sure to activate your account when you receive the confirmation email after your ad is placed. If you didn't receive your activation link within 15 minutes, please check your junk mail folder or contact us at (877) 419-0477 or email us at info@rooferscoffeeshop.com

Watch this video for a visual demonstration on creating a classified ad!

How do I access my account?

At the top right-hand corner of every page, you will see Sign In. (If it shows your name you are already logged in). Please click on that button.

If it says 'Sign In' enter your user name or email address and password. You will be taken to the 'Your Account' area where you can edit your billing and contact information. Then you will have access to Your Orders so you can review the listings you have placed in the past.

Not sure if you have an account already set up?

If you have placed ads with us before, you have an account! Click on the Sign in link at the top right corner of the page to log into your account. Put in the email address or user name you might have used and the password. If you can’t remember the password, click on the “Forgot password?” link and follow the steps to reset it. Then log on and place your classified ad.

I have never placed an ad before but it says I have an account.

You may be a past or present Forum user. We may have your email address already on file. Please take a moment and click on the 'Lost your password link?' Follow the steps to reset it and then log on to place your classified ad.

If the system does not recognize your email then please proceed with your ad and an account will be set up for you.

Why do I need an account?

An account is a good thing! By placing your ads while being logged in you get the benefit of being able to manage all the ads you place in one convenient place, the 'Your Account' link, once logged on, (located at the top right corner of the page) will list your current and expired ads. You can edit, delete or renew from this area.

I am logged in but I don’t know where I can see the classified listings I have placed.

Please click on Classifieds on the top menu of any page and you should see be able to see your ad under the listings. Your ad is posted immediately upon your successful submittal. If you do not see your ad contact us at (877) 419-0477 or email us at info@rooferscoffeeshop.com. If you want to see your ads under your account, please log in to your account and click on 'Your Orders.' 

I am trying to place a classified listing and it says that the email is already registered.

You may have previously placed a classified in our system or have posted in our Forum. That creates an automatic account for you with the email address you entered at the time. You need to login to the system to continue. This means you will have to go to 'Sign In' and enter your username or email address and password.

Chances are if you didn’t remember you had an account you may not have set up a password. You would have done that by clicking on the password confirmation we sent to you. You will need to request a Password Reset or click on the 'Lost your password?' link.

If your credit card will not process and is declined.

99.9% of the time it’s because the billing address doesn’t match the address you entered when you placed the ad. (Different business address?) In the credit card section put the address that your credit card statement goes to and it should process correctly. Remember, the address you enter never shows up in the ad so if you have your credit card billing address it will not be visible to the reader.

Change of password link

If you requested a ‘Change of Password' link and did not get it within 15 minutes check your Junk Mail folder. If it is not there contact us at info@rooferscoffeeshop.com or (877) 419-0477 and we will reset it for you.

How do I change my ad?  

The easiest way would be to go to the classifieds page and click on the orange 'My Listings' button. You can then click the pencil icon next to your ad to edit it. You can also get to this same page by clicking Your Account -> Your Content, then sorting by classified listings.

How do I renew my ad?

Click on Your Account -> Your Orders then go to the bottom of the page. Under Order Products, you can edit or renew your ad.

Your forum account and classified account are one in the same

If you have an account set up to place classified listings you will use the same account to participate in the Forum and vice-versa. If you choose to be a R-Club member it will also be the same account.

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