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Where to Find More Work

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May 25, 2021 at 6:00 a.m.

 By HomeAdvisor. 

The secret to winning more jobs is looking back at past clients and following up. 

In the course of your business, you will see busy times and slow times. Regardless of if business is going well or not, you will want to double down on getting more work and helping more customers. It is helpful to examine your tactics for securing new jobs. Here are some elementary places to find more work: 

Go back to your past clients. I hope you have kept a list of all the people you have done work for. Reselling your services the second time is much easier. If things are slow, send a note out to all your past customers, and let them know you have some openings. A very successful service provider actually sends out a schedule calendar. On the calendar, he highlights the days that he is open, and lets them know he's available on that day. 

Anyone can set up something like this, and if you insert the calendar into an e-mail, the past customer just has to hit reply to let you know that they want something done. Simple. 

Go back to customers that chose another service provider. There is a very successful plumber in Sacramento, California that revisits the jobs that he didn't get. He does plumbing repair, so there is a short selling cycle. When he is told by the potential customer that they chose someone else, he waits five days, and then gives them a call. Here is the content of his call: 

"I know you selected someone else to do your job. I'm just giving you a call to make sure the work was completed, was done correctly, and to make sure you don't have any questions about the work that was done. Do you have any questions?" 

He told me that 35% of these follow-up calls lead to additional work. And this is for projects where the consumer selected another service provider. 

The economy may be slow, but people still own their houses, and those houses still need work. Remarket to your past customers, and the folks who inquired about your services, but didn't hire you. There's gold in them there hills! 

Learn more about HomeAdvisor powered by Angi in their RoofersCoffeeShop® Directory or visit www.pro.homeadvisor.com 

Original article source: HomeAdvisor 



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