By Centerpoint Connect.
Centerpoint Connect specializes in providing roofing contractors with the proper tools to manage their customer portfolios and project history. In addition to providing roofers with the tools needed to manage client and project records, Centerpoint connect also provides users with the tracking needed to implement roof management solutions, a proactive approach to managing roofing assets. By implementing a routine of regular inspections, preventive maintenance and timely repairs or replacements, contractors are able to help clients maximize the lifespan of their roofs, reduce unexpected costs and achieve significant long-term savings. This care strategy, creating a “preventive maintenance program.” is designed to ensure that roofing assets are consistently maintained and protected, providing clients with peace of mind and a more predictable maintenance budget.
Through regular inspections, users can gather valuable data about roofing inventories. In addition to the data gathered by visual inspection of the roof, core cuts are taken to identify the present built conditions and relevant information is gathered from customer files, such as installation date (age of roof), warranty data and repair history, creating a better picture of customer needs.
Information on each property is continuously refined and added to, through preventive maintenance inspections, maintenance repair visits, industry information and manufacturer data.
The information collected for all properties enables your company to provide predictive maintenance options. Using the entire database of your maintenance and repair history, you are in the position to change out components of roofs before damage can begin.
When users add industry and manufacturer data, they provide a monitoring service for their customers to protect their customer assets and provide notifications and solutions in the case of project recall, product failures and system and detail changes.
Because contractors are in the business of installing roof systems every day in all types of conditions and climates, they are at the forefront when it comes to knowing about products, applications and designs. Contractors often know early on when something works and when it doesn’t.
All of this information is analyzed and presented to customers through Centerpoint Connect’s client portal and reports to enable customers to make informed and proactive asset management decisions.
Decisions such as how much to budget for capital replacements, how much to budget for repairs and maintenance or how to use an annual budget for each (ex: capital, repairs and maintenance) to benefit the portfolio owners.
The process of managing roofing assets allows sales representatives to work positively with customers and provide solutions. Our sales team can schedule annual or quarterly visits with owners armed with the data from Centerpoint Connect’s client portal and reporting to work out strategies such as “Replace, Restore or Repair” on all of their properties in the client’s portfolio.
Original article and image source: Centerpoint Connect
Learn more about Centerpoint Connect Roofing CRM in their Coffee Shop Directory or visit www.CenterpointConnect.com.
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