By Tilcor Roofing Systems.
In two short months our team consolidated three locations into our beautiful, state of the art warehouse in Grand Prairie, TX! We won’t lie, the start-up & transition was rough at first, but we improve every week. We’ve dealt with our fair share of challenges but in the end, team Tilcor persevered and we’re excited about our future!
In an effort to be more laser focused and to best serve our distributor partners, we are separating our customer service organization from our warehouse operations. Gina Waters has recently joined Tilcor as our new customer service manager. Gina’s primary responsibility will be to manage the sales order process from start to finish. All questions on purchase orders, freight, inventory and warranties should be directed at Gina at gina.waters@tilcor.com. Her phone number is 817-876-4300.
We have also hired professionals to operate the Grand Prairie warehouse. Zoltan “Zee” Zentai is our new warehouse supervisor. Zee is a 22-year Air Force veteran with nearly 35 years experience in warehouse & operations managment. Zee’s warehouse team is led by Alex Gore, our new warehouse lead. Both Zee and Alex are responsible for making sure you receive the highest level of quality when you want it.
Please be aware of the following changes:
Hours: Revised hours of operation are 8:00 a.m. – 5:00 p.m. CST.
Phone: (817) 876-4300
Purchase orders: All purchase orders should be emailed to: orders.us@tilcor.com
Invoices: Checks to be mailed to the new address:
Tilcor Roofing Systems / Ross Roof Group USA
915 S Great Southwest Parkway
Grand Prairie, TX 75051
Warranty: Email warranties to warranty@tilcor.com
Thanks again, we appreciate your patience during our transition! Onward & upward! Stay safe!
Learn more about Tilcor in their RoofersCoffeeShop Directory.
About Tilcor
Tilcor is manufactured by the Ross Roof Group who have been involved in the roofing industry since 1942. RRG is an innovative and dynamic manufacturer and supplier of stone-coated steel roofing tiles. Tilcor, established in 1989, has spent the last quarter-century supplying architects, construction firms and homeowners with superior tiles which are both pleasing to the eye and designed to withstand the elements.
The market rewarded our innovative approach, and as a result, we have grown to become a major player in the supply of pressed metal roofing tiles around the world. A constant dedication to lifting the industry standard in product design, quality manufacturing and competitiveness has earned us an international reputation for excellence. With our metal roof tiles now installed in over 80 countries and proven in some of the most extreme weather conditions, Tilcor's products exceed every common benchmark for strength and durability.
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