By Cotney Construction Law.
As construction company’s begin to rely more and more on online reviews versus positive word of mouth, it has come to attention that one negative review has the ability to cost the company revenue, project opportunities and even the need for a roofing lawyer to dispute the allegations in the reviews.
New Website Looks to Warn Contractors
Although it is difficult for contractors to stop a previous client from posting damaging reviews, there is a new website that has been built so that contractors can stay away from bad clients. Though there is always the chance that a client will post a defaming review, www.contractorscustomers.com is here to help.
Building a Database for Bad Clients
One of the biggest problems roofing contractors face after their projects are complete is that the client refuses to pay. With this new website, contractors have the ability to review their clients, instead of vice versa. Even though you have to pay a small fee for access, this website is incredibly useful for roofing contractors. If most of the reviews about a client are negative, they can stay away and choose not to do the work for them. But if they are all positive, the contractor is in the clear and can get started on the work without having to worry about any potential problems.
Remember, You Can Be Accused of Defamation
Having the ability to review your clients and read about potential clients, that does not mean there is no risk associated. Roofing contractors are just as much at risk when reviewing clients as clients are when reviewing roofing contractors if the information posted in invalid or confidential. Remember, if the work of a contractor is performed to the standards of the client or owner, they should be compensated for it and their reputation should be protected.
To read the full article, please visit: Cotney Construction Law
Disclaimer: The information contained in this article is for general educational information only. This information does not constitute legal advice, is not intended to constitute legal advice, nor should it be relied upon as legal advice for your specific factual pattern or situation.
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