By MARCO Industries.
Although hailstorm season is among us, MARCO isn’t letting the storms bring us down. In fact, last month was so good to us because we won the Gold Key of Excellence Award by Rural Builders Magazine for the 16th time!
As a 2022 Gold Key Award winner, we receive a commemorative plaque to display alongside our other accolades, mention in the July edition of Rural Builder Magazine and, of course, the pride that goes with the honor. After all, only the top 10 percent of those companies considered for the award receive the honor, and typically, more than 100 companies are nominated. But this award means more than all of that to us.
According to the magazine, “the Gold Key program was created to allow builders an opportunity to express appreciation for those who help them most by providing quality products and great service. As a result, the award recognizes the elite in the industry. We are proud to include your company in this select group.”
“The elite in the industry.” That’s been our goal since day one. And for closing in on two solid decades, we’ve been given an award proving that we are. But we don’t want to be among the industry’s best for bragging rights. We want to hold that position because it means we are doing right by our customers.
Our President, Neil Westgarth, put it this way:
“To be honored for the superior level of quality and excellence we provide to our customers is humbling. It’s also incredibly exciting, because that is exactly what we judge ourselves on—how we treat our customers and the level of quality we build into our products.”
Rural Builder Magazine readers select the winners based on six criteria:
Quality of customer service
On-time delivery
Product quality
Warranty procedures
Pricing
No surprises between what is expected and what is delivered
Thank you to everyone who voted for us. We pledge to continue our focus on quality and earning our customers’ trust year after year.
Learn more about MARCO Industries in their RoofersCoffeeShop® Directory or visit www.marcoindustries.com.
Original article source: MARCO Industries
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