By Colin Sheehan, RCS Reporter.
JobNimbus recently hosted a webinar for TAMKO contractors about the benefits contractors can receive when they move more of their business operations to a digital format or Customer Relationship Manager (CRM). The educational webinar went through the basics of CRMs and why contractors should be doubling their efforts to expand their digital pursuits.
Face-to-face interaction between contractors and customers has become more difficult due to the coronavirus. This shift in how contractors and customers communicate has created a greater need for digital CRM platforms to track virtual interactions with customers.
TAMKO, a company that does not shy away from innovation, decided to view this as an opportunity to become more invested in their digital side because customer and project management engagement now has to be performed digitally. TAMKO has a long-standing history of creating quality and long-lasting relationships with customers and understands the changing needs of contractors. They are committed to helping them get access to the resources for success, like JobNimbus.
A CRM helps contractors track every customer interaction at each stage of the sales cycle and after closing the sale tracks information about the job, the installation and warranty information. TAMKO has a strategic relationship with JobNimbus that enables them to offer their TAMKO Pro Certified Contractors a tool that can help keep track of past and potential customer data, email marketing, tracking job progress, e-signatures on forms and even online ordering.
TAMKO ‘s strategic relationship with JobNimbus, a popular CRM built specifically for contractors, means that all TAMKO Pro Certified Contractors receive special discounts on JobNimbus subscriptions.
TAMKO is a vertically integrated company and has a commitment to constantly move the industry forward through building quality products. They maintain a greater control over their entire manufacturing process to ensure a better and more consistent supply of products to customers. Even in these times of great uncertainty, TAMKO is stepping up to help contractors with special discounts for great tools like JobNimbus’ single application CRM - a tool contractors can add to their arsenal to help control their work flow.
JobNimbus helps manage contractor leads, customer communication, and project status visibility. JobNimbus allows contractors to see and organize roofing jobs with interactive boards, manage contacts on one search-engine powered place, connect notes and contact information to each contact and to see everyone’s tasks across their entire organization on a calendar that can sync with Google Calendar.
If you are interested in growing your business digitally through the help of a CRM, be sure to watch the webinar here.
Learn more about TAMKO in their RoofersCoffeeShop® Directory.
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