Legalities regarding the representation of the client

jimAKAblue Said: Can anyone explain the legal ramifications when a contractor agrees to work with a customer to help them obtain insurance benefits resulting from a claim?

Specifically:

Is the contractor required to be a licensed claim adjuster or a lawyer to represent the homeowner in obtaining benefits?

Can a homeowner sign an agreement to let the contractor handle all correspondence, including the filing of the claim?

The reason that I'm trying to understand the legalities is this: often, when we sign a contingency agreement with a homeowner, they often procrastinate on filing the claim. We would like to add a clause in our contract that allows us to call in the claim for them but I'm afraid we would getting into some gray legal areas.